Videoslots Withdrawal

The main signup at this casino is a 100% up to €/£/$400 signup bonus. You can play slots with this bonus and other games like blackjack, table games and video pokers require higher wagering requirements with progressive jackpot games not counting.

Videoslots also has The Weekend Booster where the casino will give 25% of its daily profit back to the players. The Weekend Booster is earned on a daily basis and paid weekly in arrears. All bets that the player makes in video slots and slots are counted. All earned through the Weekend Booster is 100% wagering free and can be withdrawn immediately!

Key Terms & Conditions Apply

11 Welcome Spins at first deposit

Videoslots reserves the right to charge for withdrawals for administrative cost as indicated on the Website, which for instance occurs when more than one withdrawal occurs in a 7-day period. If, whilst playing progressive slots, You win a jackpot of or more than € 50,000.00 (or equivalent in £), You may be required to wait up to 30 working days for the payment to be processed from the time of winning. What you need to know when withdrawing at VideoSlots After your winning has accumulated, you probably would want to withdraw them already. The minimum withdrawal is £20.00 while the maximum is £10,000. You have one free withdrawal each day.

You will receive 11 welcome spins in a random game upon first deposit.
You have 7 days to activate the bonus, once activated welcome spins must be used within 24 hours.
Deposit required to play.
All winnings from the Welcome Spins are wager free
There is no maximum cash-out
You must be 18 or over to play and 21 in countries where that is the minimum age by law.
Play Responsibly.

100% deposit bonus up to €/£/$200

We will match your deposit up to £200 on your first deposit.
€/£/$10 minimum deposit required.
You are required to wager the bonus amount 20 times before you can withdraw the bonus funds.
You can forfeit the bonus and take the winnings and paid out bonus funds. Only the remaining balance of the bonus which has not yet been released will be forfeited
Bonus will be paid out in 10% increments to your cash account.
Jackpot games do not contribute to the conversion.
Maximum bet per spin is either 50% of your deposit up to €/£/$20.
You must be 18 or over to play and 21 in countries where that is the minimum age by law.
Play Responsibly.

€/£/$10 extra cash on your first deposit

You will receive €/£/$10 bonus cash from us when you make your first minimum deposit of €/£/$10.
You are required to wager the bonus amount 25 times before you can withdraw the bonus funds.
You must be 18 or over to play and 21 in countries where that is the minimum age by law.
Play Responsibly.

150 Extra Spins on your first deposit

You will receive 150 extra spins when you make your first deposit of a minimum of €/£/$10
Extra spins will be awarded in a random game
You have 7 days to use your extra spins
You are required to wager €/£/$250 of the winnings from extra spins before you can withdraw the funds
You must be 18 or over to play and 21 in countries where that is the minimum age by law
Play responsibly

Video Slots Svenska

Weekend Booster

You need to have made at least one deposit in order to receive Weekend Booster payments.
Weekend Booster cannot be combined with any other bonus or promotion. If you activate or have an activated bonus, no Weekend Booster can be earned until completion or failure of the active bonus or promotion.
Bets on progressive video slots or progressive slots games do not accumulate Weekend Booster.
Minimum Weekend Booster payout is $ 0.5. Maximum Weekend Booster payout in one day (00:00 - 23:59 GMT) is limited to $ 300.
Weekend Booster is calculated on theoretical RTP minus operating costs (50%) multiply 25%.
Weekend Booster payments will be paid out every Friday, one week in arrears.
Videoslots.com reserves the right to withdraw any wrong paid Weekend Booster and to change or end this promotion at any given time.
You must be 18 or over to play and 21 in countries where that is the minimum age by law
Play responsibly

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Videoslots Casino Review.

Player's Complaint

Hi i did 3 withdrawals on

23/02/21 07:31:07 GMT Approved Citadel -5000

23/02/21 06:07:05 GMT Approved Citadel -800

23/02/21 03:45:56 GMT Approved Citadel -4000

I got two of them, one for 4000 and the other for 800, my 5000 cashout has not come in yet.

I get sorry excuses by live chat saying they are sorry only nobody does anything no emails being sent to me saying they are looking into this.

I been through this about a year ago when i cashed out three times before and my 10k got held back for nearly a month and a half.

i don't think this casino is being fair and they should mention only two withdrawals are allowed otherwise you have to wait a month and a half to get your last one and also send bank documents(which i did).

This is a scam to the max as they are collecting interest on my cash out funds.

8 Responses

Hi evonownz - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 12th of March let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

thank you i understand sounds ridiculous it's just i been through this with them its not the first time thats why i am complaining so quick last time it took a month and 10 days!!!

Also to add i just received an email from CItadel(videoslots payment processor) and they have advised me that the payment didnt go through and to contact videoslots for the return of my funds.

so i contact videoslots and now they are asking me to verify funds wealth declaration.

which no one asked me to do prior to them saying my withdrawal was on the way.

this site just keeps scamming more and more

I been in and out of chat every single day, there payment processor has told me already they have my money(video slots) and it didn't go through because of WITHDRAWAL limits.this the email i got:Hello,Thank you for contacting us, we see that the transaction 1555*** was not processed as you have exceeded your daily limits. Please be advised that your daily rolling limit is $5000 CAD. Please contact the merchant directly for the transaction and ensure to only process one withdrawal for the amount of $5000 CAD.Regards,[EDIT]Citadel Commerce Supportnow i been showing this to video slots and they are just ignoring me telling me to wait?wait for what their bank says video slots has my money!!!!!!!!!

help me the pogg these guys are [EDIT] and using every excuse not to pay me.... what im taking out is 1% OF WHAT I PUT IIN!

Hi evonownz,

Are you still experiencing issues?

Thanks,